Privacy Policy

How Actorio processes personal data collected through this website.

Controller and scope

Actorio S.L. acts as controller for personal data collected through this website.

This policy covers contact and supplier-request forms, cookie preferences, limited marketing measurement on landing pages, and interactions with embedded third-party media that you choose to load.

What data we process

  • Form data such as name, email address, phone number, country, and message content.
  • Technical data needed to operate the site, such as IP-address-related request metadata, browser information, and consent preferences.
  • Marketing and attribution data when you opt in, including Meta-related identifiers and ad-click parameters passed to our signup application.

Purposes and legal bases

  • Responding to enquiries and supplier requests: pre-contractual steps or our legitimate interest in handling your request.
  • Operating and securing the website: legitimate interest.
  • Remembering cookie preferences: legal obligation and/or legitimate interest in honoring privacy choices.
  • Marketing measurement and third-party embedded media: consent.

Recipients and processors

We may use service providers that process data on our behalf or receive data when you interact with optional features, including Cloudflare-hosted infrastructure, our website CMS and forms tooling, Meta for marketing measurement, YouTube or Vimeo for embedded media, and app.actorio.com when you continue to signup flows.

Retention

  • Cookie consent preferences are stored for 182 days unless you clear them sooner.
  • Contact and supplier-request submissions are retained only for as long as necessary to handle the request, maintain related records, and comply with legal obligations.
  • Optional marketing-provider retention is governed by the relevant provider once their technologies are loaded with your consent.

Your rights

Depending on applicable law, you may have the right to access, rectify, erase, restrict, object to, or port your personal data, and to withdraw consent at any time where consent is the basis for processing.

You can withdraw cookie consent from the footer cookie settings control. For other requests, contact us through the website contact channels.